About us
Established in 2007, BJ Luxury is a trusted purveyor of luxury bags and accessories. BJ Luxury specialises in highly coveted brands such as Hermès and Chanel. With over a decade of resale experience and thousands of satisfied customers, BJ Luxury has become widely recognised for an unrivalled range of rare and sought-after products.
BJ Luxury’s focus on exceptional personalised service has earned us a reputation for being dependable and trustworthy. Through our Authenticity Guarantee BJ Luxury strives to ensure that all our items are genuine.
Authenticity
BJ Luxury has been a trusted reseller of authentic Hermes bags for over a decade. Click here to view our customer reviews. All of our items undergo meticulous inspection by our expert in-house authenticators and come with a money back guarantee on authenticity. Click here to view our full terms and conditions.
Why Buy From Us
- Money back authenticity guarantee on all our bags. Reputable and trusted source for authentic luxury bags since 2007.
- We only feature products that are physically present in our boutique. All our products have been meticulously examined, verified and photographed by our in-house team of experts.
- Expert team with 14 years in business.
- Worry-free shipping. We ship products fully insured using a premium courier service.
- We pay taxes and customs duties for you. No surprises or guesswork.
- All inclusive price. No hidden charges at checkout.
- Full concierge service. We take care of the full process for you, from the time your purchase leaves our store until the time it is safely at your door.
- With our payment method (via Bank Transfer), we are able to offer competitive pricing to our buyers.
- Transparency on product condition. Multiple high quality photos with a zoom-in feature allows you to inspect and assess condition of bags virtually.
- Sustainable choice. As all our items are preowned, when you purchase a bag, you are continuing its journey and making a positive and sustainable choice for our planet.
- Seamless shopping experience.
Consign with us
With BJ Luxury’s consignment service, clients receive a seamless experience including a transparent fee structure as well as the utmost care for the luxury items that they have entrusted to us.
As a result, BJ Luxury has established a loyal client base that continues to partner with us over the years, both through buying and/or consigning.
To consign a bag with us kindly reach out to us at [email protected] OR WhatsApp +65 97735360. Please note that at this time we are only able to take in consignment stock in Singapore.
Frequently Asked Questions (FAQs)
General
No. We are not affiliated with the brands we sell and all trademarks remain the sole property of the brands.
Yes. The BJ Luxury boutique is located in Singapore at Pacific Plaza, 9 Scotts Road, #01-08 Singapore 228210
All items featured on our website are present in our physical boutique. They are inspected, authenticated and photographed inhouse prior to listing. You can therefore be assured that each item is vetted and its condition is accurately depicted when you view the item on our website. All displayed prices are inclusive of shipping, taxes, duties, insurance and fees. There are no add-ons at checkout
Product
Occasionally, when we receive a bag from the consignor/seller, the dustbag and box may not match the bag. This can be expected given that the items are, or have been, pre-owned by a private collector and are not direct from the brand manufacturer.
Authenticity
All items on our website are meticulously examined and verified by our in-house team of expert authenticators and in some instances reputable third-party authenticators. We stand behind our assessment with our money back authenticity guarantee.
Yes. In the unlikely event that an item is proven not genuine we will refund 100% of the purchase price. Please see our terms and conditions here.
Payment
For all purchases under SGD2,000, or equivalent in other currencies, full payment is made via stripe upon checkout on our website payment gateway. For all purchases over SGD2,000, a 5% commitment deposit is made upon checkout, with the balance payment to be made via bank transfer to our multi-currency account in Singapore.
No. A 5% commitment deposit is required for all item reservations.
We will email you with bank transfer details within 24 hours of receiving your 5% commitment deposit. The balance payment should be made within 5 days of making your payment deposit. Please send proof of your balance payment transfer to avoid your deposit being forfeited.
A simultaneous transaction could occur in our physical boutique. In the rare occasion that this happens, the purchase in our boutique will take precedence and your commitment deposit will be refunded to your credit card.
We do not offer instalment plan for online purchases.
Credit card instalment plans are available for purchases at our physical boutique in Singapore and are available for Singapore residents with a local OCBC or UOB Visa or Mastercard. Six and twelve month payment plan options are currently available with these banks.
No, we do not allow large transactions above the sum of SGD2,000 online via credit card or Paypal.
Returns and Refunds
Pricing
Shipping
We ship to 39 countries worldwide: Singapore, Malaysia, Brunei, Bahrain, Japan, South Korea, Norway, Philippines, Poland, Qatar, Sweden, Switzerland, Taiwan, Thailand, Macau, Saudi Arabia, New Zealand, United States, Austria, Belgium, Cyprus, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Slovek Republic, Slovenia, Spain, United Kingdom, Australia, Canada, Hong Kong, Kuwait, United Arab Emirates.
If there are no customs or similar delays, the item should be delivered within 3-7 business days from the date of receipt of the Shipping Tracking Number.
No. BJ Luxury will pay all customs duties and taxes on your item.
Self-collection is only available at our boutique for Singapore customers.
FAQs for Consignors/Sellers
We are able to accept an item on consignment only if it is located in Singapore.
No, however, it is recommended that you email or WhatsApp us with the following information for a price appraisal: Bag model, stamp/serial, condition, what it comes with and your expected price. Email: [email protected] or WhatsApp +65 97735360.
It takes around 1 week for item verification, condition examination, photography and content vetting for creation of a comprehensive listing on our website.