About us
Established in 2007, BJ Luxury is a trusted purveyor of luxury bags and accessories. BJ Luxury specialises in highly coveted brands such as Hermès and Chanel. With over a decade of resale experience and thousands of satisfied customers, BJ Luxury has become widely recognised for an unrivalled range of rare and sought-after products.
BJ Luxury’s focus on exceptional personalised service has earned us a reputation for being dependable and trustworthy. Through our Authenticity Guarantee BJ Luxury strives to ensure that all our items are genuine.
Authenticity
BJ Luxury has been a trusted reseller of authentic Hermes bags for over a decade. Click here to view our customer reviews. All of our items undergo meticulous inspection by our expert in-house authenticators and come with a money back guarantee on authenticity. Click here to view our full terms and conditions.
Why Buy From Us
- Money back authenticity guarantee on all our bags. Reputable and trusted source for authentic luxury bags since 2007.
- We only feature products that are physically present in our boutique. All our products have been meticulously examined, verified and photographed by our in-house team of experts.
- Expert team with 14 years in business.
- Worry-free shipping. We ship products fully insured using a premium courier service.
- We pay taxes and customs duties for you. No surprises or guesswork.
- All inclusive price. No hidden charges at checkout.
- Full concierge service. We take care of the full process for you, from the time your purchase leaves our store until the time it is safely at your door.
- Transparency on product condition. Multiple high quality photos with a zoom-in feature allows you to inspect and assess condition of bags virtually.
- Sustainable choice. As all our items are preowned, when you purchase a bag, you are continuing its journey and making a positive and sustainable choice for our planet.
- Seamless shopping experience.
Consign with us
With BJ Luxury’s consignment service, clients receive a seamless experience including a transparent fee structure as well as the utmost care for the luxury items that they have entrusted to us.
As a result, BJ Luxury has established a loyal client base that continues to partner with us over the years, both through buying and/or consigning.
To consign a bag with us kindly reach out to us at [email protected] OR WhatsApp +65 97735360. Please note that at this time we are only able to take in consignment stock in Singapore.
Frequently Asked Questions (FAQs)
General
No. We are not affiliated with the brands we sell and all trademarks remain the sole property of the brands.
Yes. The BJ Luxury boutique is located in Singapore at Pacific Plaza, 9 Scotts Road, #01-08 Singapore 228210
All items featured on our website are present in our physical boutique. They are inspected, authenticated and photographed inhouse prior to listing. You can therefore be assured that each item is vetted and its condition is accurately depicted when you view the item on our website. We take the guesswork out of online shopping for your luxury items. Our prices are fully landed cost to your doorstep and include all shipping costs, handling charges, insurance, import taxes, customs duties and fees. There are no add-ons at check out and there will be no further charges to pay by the buyer. For most countries, we also allow you to purchase in your local currency.
Product
Occasionally, when we receive a bag from the consignor/seller, the dustbag and box may not match the bag. This can be expected given that the items are, or have been, pre-owned by a private collector and are not direct from the brand manufacturer.
Authenticity
All items on our website are meticulously examined and verified by our in-house team of expert authenticators and in some instances reputable third-party authenticators. We stand behind our assessment with our money back authenticity guarantee.
Yes. In the unlikely event that an item is proven not genuine we will refund 100% of the purchase price. Please see our terms and conditions here.
Payment
Please see the product page for payment terms for each individual item.
No, we can only reserve an item after payment is received
We will email you with bank transfer details within 24 hours of receiving your order. The balance payment should be made within a further 5 days. Please send proof of your balance payment transfer to avoid your deposit being forfeited. Please contact us if you are experiencing any difficulties in making the transfer.
Our payment processor may reject some credit card transactions. In such a case, please contact us for bank transfer option if you would like to proceed with the purchase. It is also possible that a simultaneous transaction could occur in our physical boutique. In the rare occasion that this happens, our boutique will take precedence and your card will not be charged.
We do not offer instalment plan for online purchases.
Credit card instalment plans are available for purchases at our physical boutique in Singapore and are available for Singapore residents with a local DBS, OCBC or UOB Visa or Mastercard. Six and twelve month payment plan options are currently available with these banks.
No, we do not offer this service.
Returns and Refunds
We do not accept returns. Please carefully view the photographs and condition assessment before making your purchase.
Please contact us immediately in such a situation. Where possible we will endeavor to cancel the order provided no credit card fees have been incurred on our side. Strictly no cancellation will be permitted after the item has been shipped.
Pricing
Price adjustments take place from time to time due to promotions, changes in exchange rate or shift in market price.
Shipping
We ship to 36 countries worldwide: Australia, Austria, Bahrain, Belgium, Brunei, Canada, Cyprus, Denmark, Finland, France, Germany, Hong Kong, Ireland, Italy, Japan, Kuwait, Luxembourg, Macau, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Qatar, Saudi Arabia, Slovek Republic, South Korea, Spain, Sweden, Switzerland, Taiwan, United Arab Emirates., United Kingdom, United States, Singapore.
After your order has been verified, we will normally ship out the item within 1 to 3 business days. If there are no customs or other delays, the item should be delivered within a further 3 to 7 business days.
No. BJ Luxury will pay all customs duties and taxes on your item.
If you intend to purchase via our website and self-collect the item, please contact us for further details, as we will not be able to release the goods without prior arrangement.
FAQs for Consignors/Sellers
We are able to accept an item on consignment only if it is located in Singapore.
No, however, it is recommended that you email or WhatsApp us with the following information for a price appraisal: Bag model, stamp/serial, condition, what it comes with and your expected price. Email: [email protected] or WhatsApp +65 97735360.
We require a commitment of 60 days. If you wish to withdraw your item before this period elapses, a SGD200 early withdrawal fee is applicable.
It takes around 1 week for item verification, condition examination, photography and content vetting for creation of a comprehensive listing on our website.