About
About
About
About

About us

Established in 2007, BJ Luxury is a trusted purveyor of luxury bags and accessories. BJ Luxury specialises in highly coveted brands such as Hermès and Chanel. With over a decade of resale experience and thousands of satisfied customers, BJ Luxury has become widely recognised for an unrivalled range of rare and sought-after products.

BJ Luxury’s focus on exceptional personalised service has earned us a reputation for being dependable and trustworthy. Through our Authenticity Guarantee BJ Luxury strives to ensure that all our items are genuine.

Authenticity

BJ Luxury has been a trusted reseller of authentic Hermes bags for over a decade. Click here to view our customer reviews. All of our items undergo meticulous inspection by our expert in-house authenticators and come with a money back guarantee on authenticity. Click here to view our full terms and conditions.

Why Buy From Us

  • Money back authenticity guarantee on all our bags. Reputable and trusted source for authentic luxury bags since 2007.
  • We only feature products that are physically present in our boutique. All our products have been meticulously examined, verified and photographed by our in-house team of experts.
  • Expert team with 14 years in business.
  • Worry-free shipping. We ship products fully insured using a premium courier service. 
  • We pay taxes and customs duties for you. No surprises or guesswork.
  • All inclusive price. No hidden charges at checkout.
  • Full concierge service. We take care of the full process for you, from the time your purchase leaves our store until the time it is safely at your door.
  • With our payment method (via Bank Transfer), we are able to offer competitive pricing to our buyers.
  • Transparency on product condition. Multiple high quality photos with a zoom-in feature allows you to inspect and assess condition of bags virtually.
  • Sustainable choice. As all our items are preowned, when you purchase a bag, you are continuing its journey and making a positive and sustainable choice for our planet.
  • Seamless shopping experience. 

Consign with us

With BJ Luxury’s consignment service, clients receive a seamless experience including a transparent fee structure as well as the utmost care for the luxury items that they have entrusted to us.

As a result, BJ Luxury has established a loyal client base that continues to partner with us over the years, both through buying and/or consigning.

To consign a bag with us kindly reach out to us at [email protected] OR WhatsApp +65 97735360. Please note that at this time we are only able to take in consignment stock in Singapore.

Frequently Asked Questions (FAQs)

General

No. We are not affiliated with the brands we sell and all trademarks remain the sole property of the brands.

Yes. The BJ Luxury boutique is located in Singapore at Pacific Plaza, 9 Scotts Road, #01-08 Singapore 228210

All items featured on our website are present in our physical boutique. They are inspected, authenticated and photographed inhouse prior to listing. You can therefore be assured that each item is vetted and its condition is accurately depicted when you view the item on our website. All displayed prices are inclusive of shipping, taxes, duties, insurance and fees. There are no add-ons at checkout

Product

BJ Luxury specialises in the resale of Hermès Birkin and Kelly bags. We also sell other luxury Hermès models as well as Chanel bags. We also carry our own brand of bag charms.
We sell both new and pre-loved bags. We are transparent with regards to the condition of the bags and provide multiple images of each item to support our assessment and rating.
Please check the individual listing to confirm what is sold with the item.

Occasionally, when we receive a bag from the consignor/seller, the dustbag and box may not match the bag. This can be expected given that the items are, or have been, pre-owned by a private collector and are not direct from the brand manufacturer.

We highlight all significant or major flaws in the item. Minor flaws may also be present that cannot easily be described or depicted in the photographs. It is realistic to expect some minor flaws, in addition to those highlighted in the listing.

Authenticity

All items on our website are meticulously examined and verified by our in-house team of expert authenticators and in some instances reputable third-party authenticators. We stand behind our assessment with our money back authenticity guarantee.

Yes. In the unlikely event that an item is proven not genuine we will refund 100% of the purchase price. Please see our terms and conditions here.

Please check the individual listing to confirm what is sold with the item.

Payment

For all purchases under SGD2,000, or equivalent in other currencies, full payment is made via stripe upon checkout on our website payment gateway. For all purchases over SGD2,000, a 5% commitment deposit is made upon checkout, with the balance payment to be made via bank transfer to our multi-currency account in Singapore.

No. A 5% commitment deposit is required for all item reservations.

No. When you reserve an item, it is a missed opportunity for another buyer. To ensure your full commitment towards the item, the deposit is not refundable.

We will email you with bank transfer details within 24 hours of receiving your 5% commitment deposit. The balance payment should be made within 5 days of making your payment deposit. Please send proof of your balance payment transfer to avoid your deposit being forfeited.

A simultaneous transaction could occur in our physical boutique. In the rare occasion that this happens, the purchase in our boutique will take precedence and your commitment deposit will be refunded to your credit card.

We do not offer instalment plan for online purchases.
Credit card instalment plans are available for purchases at our physical boutique in Singapore and are available for Singapore residents with a local OCBC or UOB Visa or Mastercard. Six and twelve month payment plan options are currently available with these banks.

No, we do not offer this service.

No, we do not allow large transactions above the sum of SGD2,000 online via credit card or Paypal.

Returns and Refunds

We do not accept returns.
No. The deposit is a commitment to purchase the item and therefore is not refundable. We encourage you to be certain of your purchase before making a deposit.

Pricing

Price adjustments take place from time to time, due to sales, changes in exchange rate or shift in market price.

Shipping

We ship to 39 countries worldwide: Singapore, Malaysia, Brunei, Bahrain, Japan, South Korea, Norway, Philippines, Poland, Qatar, Sweden, Switzerland, Taiwan, Thailand, Macau, Saudi Arabia, New Zealand, United States, Austria, Belgium, Cyprus, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Slovek Republic, Slovenia, Spain, United Kingdom, Australia, Canada, Hong Kong, Kuwait, United Arab Emirates.

Shipping is arranged by BJ Luxury and the shipping fees are included in the listed price. In most cases, we will use FEDEX for international shipments and will provide a tracking number for your reference.
We do not ship exotic leather bags. You may self-collect.
Yes. Please note that we are unable to deliver to hotels.

If there are no customs or similar delays, the item should be delivered within 3-7 business days from the date of receipt of the Shipping Tracking Number.

Yes, we ship all our items fully insured.

No. BJ Luxury will pay all customs duties and taxes on your item.

Self-collection is only available at our boutique for Singapore customers.

FAQs for Consignors/Sellers

We are able to accept an item on consignment only if it is located in Singapore.

No, however, it is recommended that you email or WhatsApp us with the following information for a price appraisal: Bag model, stamp/serial, condition, what it comes with and your expected price. Email: [email protected] or WhatsApp +65 97735360.

We require a commitment of 45 days. If you wish to withdraw your item before this period elapses, a SGD200 early withdrawal fee is applicable.
No. We only apply fees on items sold.
We do not accept virtual consignments. All items must be physically present with us.
Yes. However, prior to collection we require the following: An image of the item, the serial/ stamp codes and all accompanying accessories.
Hermès and Chanel bags. Bags that are in poor condition may not be accepted.
Not at the moment.
No. We only deal with consignors and sellers who are physically present to consign their goods.
We only authenticate goods which are physically consigned to us or items we purchase.

It takes around 1 week for item verification, condition examination, photography and content vetting for creation of a comprehensive listing on our website.

Consignors will be paid via bank transfer within 7 working days from the date of sale.